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managed it services

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overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees IT support while proactively and strategically managing your IT infrastructure.

Years experience

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Years experience
Experts

0+

Experts
Customer Satisfaction

0%

Customer Satisfaction
Worldwide

0Locations

Worldwide
Service desk

024/7

Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Our Comprehensive IT services include

  • ONSITE-SUPPORT

    OnSite Support

    Captive IT enhances your in-house IT capabilities by connecting you to our certified engineers and specialists who help you increase return on investment and lower total cost of ownership through timely IT staff augmentation, escalation support, proactive network administration, and professional services.

  • SERVICE-DESK

    Service Desk

    Captive IT quickly helps resolve your IT issues, providing key support tools and services ranging from incident management and request fulfillments – all intended to free your organization to focus on big-picture strategic planning for. We make it easy for clients to request services via ticketing management systems to client-dashboards and portal access.

  • VIRTUAL

    Virtual CIO (vCIO)

    Captive IT resolves your technology challenges through a dedicated team of experts with the management and technical experience to help you reach your business goals through design and budget planning, performance management and quality assurance, vendor and contract management, and continuous service improvement.

  • REMOTE-MONITORING

    Remote Monitoring & Management

    Captive IT solves problems before they impact your business by proactively monitoring your IT environment 24/7 and providing resources such as desktop and device optimization, network and infrastructure maintenance, and data backup and restoration so you can concentrate on boosting your bottom line.

  • VOIP

    Voip Services

    With VoIP installation and support from Captive IT Solutions, your business can enjoy all the benefits of modern communication techniques that are tailored to your needs for an affordable price.

  • NETWORK-SUPPORT

    Network Support

    Captive IT provides the most comprehensive networking solutions for today’s businesses. We can install, configure, support and maintain a business class  networks ensuring you not only have a fast reliable network connection but that if you ever need any technical support we are here to help you.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT department according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or launching a new IT project.

  • Trusted IT advisor

    Through regular account management meetings your management team, oCaptive IT’s experts will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a Captive IT services you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, Captive IT will supply your organization with the additional IT staff required.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

At Captive IT we are always accommodating the diverse needs of our clients and we feel like we are a part of your company rather than an external supplier.
John H. Bedard, Jr